Johanna Dow

Job Title: Chief executive officer

Company: Business Stream

Jo Dow was appointed chief executive of Business Stream in October 2014. A qualified accountant, Jo joined Scottish and Southern Energy in 1998 before moving to Scottish Water in 2002. During this time, Jo was heavily involved in the separation of retail and wholesale activities and subsequently was appointed Financial Controller for Business Stream, Scotland’s first licensed water provider. She was quickly promoted to finance director, a role she held for over eight years, during which time she helped to transform the business from a public-sector monopoly into a commercial, dynamic retail business with a real passion for providing customer choice, savings and service. Jo is also a member of the Customer Forum, an initiative designed to positively shape the future of water and sewerage services in Scotland.

Speaking at the following:

Ensuring the customer comes first

Providing retail customers with a stronger voice Influencing spending priorities Finding solutions to tomorrow’s problems

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