Ben Newby

Job Title: Customer services and IT director

Company: Bristol Water

Ben is a member of the Exec team in Bristol Water and is currently responsible for developing the customer facing teams. These range from operational, billing, developer services and comms teams as well as the IT function. Prior to this role he was managing Business Improvement and IT having joined the company six years ago from Serco where he was supplying services into the Utilities industry.

Speaking at the following:

Capturing creativity and facilitating innovation

Bristol Water’s outstanding innovation award The role of people and creative thinking What works and why?

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